Automated WhatsApp Messages

Reach customers where they already are.

Send order confirmations, receipts and delivery updates automatically, and run targeted customer campaigns.

QAR 1,000 / year

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Optional Meta setup and integration: QAR 2,000 once. Applicable Meta message charges are separate.

Example · Customer updates

Order confirmationThank you. Your order has been received.

Invoice messageYour invoice is ready to view.

Delivery updateYour order is on its way.

Order activity

Relevant message

Informed customer

Keep the customer informed after the sale

An order confirmation, an invoice and a delivery update answer different customer questions. Send the relevant message at the appropriate stage, using your configured templates and workflows.

What each feature helps you do

See the action, then read what it does.

WhatsApp messaging

Communicate with customers through the WhatsApp connection configured for your business.

Automatic notifications

Use configured triggers to send relevant updates without writing the same message for each transaction.

Order & invoice updates

Share order and invoice information so customers can follow what they ordered and what they need to pay.

Delivery-status updates

Notify customers when the configured delivery status changes, reducing repeated status enquiries.

Customer segments

Group customers into relevant audiences so a campaign reaches the people it is intended for.

Marketing campaigns

Prepare promotional messages for selected customer groups using the applicable messaging requirements.

Scheduled messages

Plan when a message should be sent rather than sending every campaign immediately.

Message templates

Reuse prepared message formats for common updates while keeping the transaction details relevant to each customer.

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